Terms of service

1. Operator

Cervio S.R.L.
Registered office: Corso Vinzaglio 2, 10121, Torino, Italia
VAT no. IT13482690016
Share capital: € 15.000,00 i.v.
Certified email (PEC): [email protected]
Email: [email protected]
Email: [email protected]

2. Subject matter

The Site provides information about Cervio, a platform for "Data and document management for people and AI" in the ECM (Enterprise Content Management) category. The Site allows users to request a product demo by completing the dedicated form (first name, last name, email, company), book a demo via Google Calendar, and contact the team via the email addresses indicated.

The Site does not currently offer paid services, public user accounts, visitor-only restricted areas, or transactional features. Such services will be governed by specific contractual terms when the Cervio platform is released.

3. Requirements for use

Use of the Site is free. To request a demo you must:

• Be at least 16 years old or, if younger, have consent from your parent or legal guardian.
• Provide truthful, complete data that you are legitimately entitled to share.
• Not use third-party data or email addresses without authorisation.

4. Demo request and booking

A demo can be requested in two ways: by completing the form on the Site or by booking a slot directly via Google Calendar (link available from the "Request/Book a demo" buttons). Booking via Google Calendar redirects the user to a third-party service (Google LLC) subject to Google's terms and privacy policy.

By submitting the form, the user asks to be contacted by Cervio to arrange a product demo. Submitting the request means you may receive communications concerning:

• Organising and conducting the requested demo.
• Follow-up strictly related to the request (materials, availability, quotes).

Requesting or booking a demo does not subscribe you to any newsletter. You may at any time ask not to be contacted further by writing to [email protected], at no cost.

5. Permitted use

The user agrees to use the Site in compliance with the law, in good faith, and in accordance with these Terms. In particular, it is prohibited to:

• Attempt to access non-public areas of the Site.
• Carry out large-scale scraping, reverse engineering, or unauthorised security testing.
• Submit multiple, fraudulent requests or data belonging to third parties without authorisation.
• Compromise the availability or integrity of the Site (DoS attacks, injection, etc.).
• Use the Site for unlawful purposes or in ways that infringe the rights of others.

Cervio reserves the right to block access and remove registrations that violate these Terms, and to report matters to the competent authorities.

6. Intellectual property

The "Cervio" trademark, logo, domain cervio.app, Site content (text, graphics, layout, code), and all related intellectual property are the exclusive property of Cervio S.R.L. or its licensors and are protected under Italian and European copyright, trademark, and industrial property law.

Reproduction, distribution, modification, or use of Site content without prior written authorisation from the Operator is prohibited, except as permitted by law (e.g. quotation for criticism, review, or information purposes).

7. Service availability

Cervio strives to keep the Site accessible but does not guarantee uninterrupted availability. The Site may be subject to interruptions for maintenance, updates, force majeure, or events not attributable to Cervio, including outages by technical providers (hosting, database, storage).

Cervio reserves the right, at any time and without notice, to modify, suspend, or discontinue the Site or individual features.

8. Limitation of liability

Site content is provided "as is" for informational purposes. Cervio strives to keep it up to date and accurate but does not guarantee completeness, accuracy, timeliness, or fitness for a particular purpose.

To the extent permitted by applicable law, Cervio is not liable for:

• Indirect or consequential damages, loss of profits, or loss of opportunity arising from use of or inability to use the Site.
• Temporary unavailability of the Site or malfunctions due to external factors (user's internet connection, third-party providers, force majeure events).
• Content on third-party sites to which the Site may link.

Cervio remains liable in cases of wilful misconduct, gross negligence, or for damages that cannot be excluded under applicable law (including consumer rights).

9. Links to third-party sites

The Site may contain links to third-party websites. Cervio does not control those sites and is not responsible for their content, privacy practices, or availability. Access to third-party sites is at the user's sole risk.

Third-party services linked from the Site include Google Calendar (calendar.app.google), used for demo bookings.

10. Privacy and cookies

Processing of personal data is governed by the Privacy Notice available at /legal/privacy and the Cookie Policy at /legal/cookies, which form an integral part of these Terms. The Site uses a cookie banner to collect user preferences on non-essential cookie categories.

11. Changes to the Terms

Cervio reserves the right to amend these Terms at any time. Changes take effect upon publication on the Site. Users are invited to check this page regularly.

For users with an ongoing demo request, material changes will be communicated by email with reasonable notice.

12. Governing law and jurisdiction

These Terms are governed by Italian law.

Any dispute arising from the interpretation or performance of these Terms shall fall under the exclusive jurisdiction of the courts of Torino, subject to the non-waivable jurisdiction of the consumer's place of residence under Italian Legislative Decree 206/2005 where applicable.

13. Contact

For any request relating to these Terms:

General email: [email protected]
Certified email (PEC): [email protected]
Privacy and personal data: [email protected]
Security and reports: [email protected]
Postal address: Cervio S.R.L., Corso Vinzaglio 2, 10121, Torino, Italia